Thursday

Today is Gripe day

Hi All,

I'm not in a particularly fowl mood today. Truth be told I had a pretty decent night's sleep and work has died down for the next little while so I am able to catch up and all that jazz... True, not much from Mr. Second Date although "I've been in training all this week" could qualify as an excuse of sorts... sigh... I suppose I must make do with that.

But that doesn't mean that I don't got nuttin to complain about... Not to worry, I won't start in on the annoying girl on the bus this morning who insisted on cracking her gum the whole way to the subway station, despite all the dirty looks that everyone around her were sending her way. I've said it before and I will say it again: Cracking gum is one of the most unattractive and annoying habits that one can do in public. If you want to do it in the privacy of your own home, then so be it, just don't be surprised when your boyfriend leaves you and your dog mauls you to death...

No, my gripe today has to do with those folks who have no common sense. In my world... and granted, my world is one where asking for help is the last resort in any circumstance... hence my back going out from when I dragged my new wrought iron king-size headboard up my 45 degree inclined stairs... This is especially the case when it comes to finding information on just about anything. A small, but rather tiresome part of my job is responding to e-mails that come from people just like you through our generic e-mail address. These questions can be just about anything and can be simple or quite in-depth... a wide range. Anyway, I came to this conclusion a few minutes ago...

99% of all the questions people ask can be answered by doing a 2.5 second Google search. And so my gripe is thus...

Are people really that inept that the first thing they think of to do is to write to some anonymous person who more than likely has better things to do with their time than to answer their easy as pie questions? True, I say this as a person who would rather die than ask someone for help, but come on... If you've both managed to find our website and have the capability to send an e-mail then you must have at least an iota of a clue as to how to "search" for "things" on the "internet".

Dear Person Whose Time I Am Going To Waste,

I am wondering if you could help me find information on *insert something at random here*?

Sincerely,
Lazy Time Waster

Dear Lazy Time Waster,

I assume that your last slave died from over work so please find following a link to a site that I found after doing a search on *insert favorite search engine here*. For your information, it was the first hit that came up AND that was even AFTER I had completely mis-spelled it.

For future reference, please also find a link to *insert favorite search engine here* so that the next time you are looking for information you can do it on your own, without bothering highly important people such as myself. I can assure you that it is very rewarding when you accomplish something all on your own.

Sincerely,
The Most Important Person In The Entire World

In a perfect world...

2 comments:

TheatreChick73 said...

I have the same problem at my job as well. People call all the time with questions about the university at work at. They ask questions that don't even have anything to do with our department. But while I have them on the phone, I talk my way through a search on the university's web site. Or if its by email, I email step by step directions on how to search on the university's web site with a link to the final product. It never ceases to amaze me that people say.....

"That's all I had to do?"

Yes but thanks for letting me do it for you instead!

wee said...

I'm starting a Petty-petition. We want more posts Bea! Who's with me???